Terms of Service

Welcome to honclaylitterbox.com, operated by SHENZHEN HONCLAY TECHNOLOGY CO., LTD. ("HONCLAY", "we", "us", or "our"). By accessing or using our website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, users, customers, and others who access or use the service.

You agree to use honclaylitterbox.com only for lawful purposes and in a manner that does not infringe upon the rights of others. The following activities are strictly prohibited:

• Using the site in any way that violates applicable local, national, or international laws or regulations
• Transmitting unsolicited or unauthorized advertising, spam, or promotional materials
• Attempting to gain unauthorized access to any part of the website, server, or database
• Scraping, harvesting, or collecting data from the website without prior written consent
• Introducing viruses, trojans, worms, or other malicious or technologically harmful material
• Impersonating HONCLAY, its employees, or any other person or entity

We reserve the right to terminate or restrict your access to our website at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

All product descriptions, images, and specifications on honclaylitterbox.com are provided for informational purposes. We make every effort to display product colors, dimensions, and features as accurately as possible; however, we cannot guarantee that your device's display accurately reflects actual product attributes.

By placing an order, you represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

All prices listed on our website are in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time of checkout.

• We accept major credit cards (Visa, Mastercard, American Express), PayPal, and bank wire transfer (T/T)
• All transactions are processed through secure, encrypted payment gateways
• Applicable taxes, duties, and import fees are the sole responsibility of the buyer
• For B2B wholesale orders, payment terms are specified in the individual purchase agreement

HONCLAY ships globally from our manufacturing facility in Zhongshan, China. Estimated delivery times are provided as a guide only and are not guaranteed. Actual delivery times may vary based on destination, customs clearance, and carrier capacity.

• Risk of loss and title for products pass to you upon delivery to the carrier
• Import duties, taxes, and customs brokerage fees are the buyer's responsibility
• HONCLAY is not responsible for delays caused by customs, natural disasters, or carrier issues
• Shipping insurance is available upon request for high-value orders

We stand behind the quality of our products. If you receive a defective or incorrect item, please contact us within 7 days of delivery with photographic evidence and your order number.

Approved returns must be shipped in original packaging. Return shipping costs are covered by HONCLAY only in cases of our error. Refunds are processed within 10 business days of receiving the returned item.

All content on honclaylitterbox.com -- including but not limited to text, graphics, logos, product images, button icons, data compilations, and software -- is the property of SHENZHEN HONCLAY TECHNOLOGY CO., LTD. and is protected by applicable intellectual property laws.

• You may not reproduce, distribute, or create derivative works without our express written permission
• The HONCLAY name, logo, and product names are registered or unregistered trademarks of HONCLAY
• Authorized resellers and OEM partners are granted limited license as specified in their agreements

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

By using our website and services, you consent to the collection, processing, and use of your personal data as described in our Privacy Policy. We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data transmissions.

To the fullest extent permitted by applicable law, HONCLAY TECHNOLOGY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

In no event shall HONCLAY's total liability to you for all claims exceed the amount paid by you to HONCLAY in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the Shenzhen Arbitration Commission for arbitration in accordance with its rules.

HONCLAY reserves the right to modify these Terms of Service at any time. We will provide notice of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to registered users.

Your continued use of honclaylitterbox.com following the posting of revised terms means that you accept and agree to the changes. We encourage you to review these terms periodically to stay informed of updates.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact our legal and compliance team: